Shipping policy
Shipping Policy:
⏱️ Order Processing Time Processing time: All orders are processed within 2 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. Order cutoffs: Orders placed after 12:00 PM Central Time Zone will begin processing the following business day. Notification: You will receive another notification when your order has shipped.
🚚 Domestic Shipping Rates and Estimates Flat rate shipping: We offer $4.99 flat rate shipping to 48 US States. Free shipping: We offer free standard shipping on orders over $75.00 .Estimated delivery: Standard shipping typically takes 7 to 14 business days to arrive after processing.
🌍 International Shipping Countries served: We do not ship outside the U.S.
📦 How Do I Check the Status of My Order? Tracking details: When your order has shipped, you will receive an email notification from us that includes a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
Support: If you haven’t received your order within 20 days of receiving your shipping confirmation email, please contact us at josephestrada512@gmail.com with your name and order number, and we will look into it for you.
⚠️ Shipping to P.O. Boxes Carrier restrictions: Some carriers have limitations regarding shipping to P.O. Boxes. If your carrier falls into this category, please state their policy here (e.g., "We cannot ship to P.O. Boxes via DHL express").
💔 Refunds, Returns, and Exchanges Return policy: We accept returns up to 30 days after delivery, if the item is unused and in its original condition. We will refund the full order amount minus the shipping costs for the return. Damaged items: In the event that your order arrives damaged in any way, please email us as soon as possible at [josephestrada512@gmail.com with your order number and a photo of the item’s condition. We handle these on a case-by-case basis but will try our best to work toward a satisfactory solution.